1. Who We Are

KRIFIAN Web Agency ("we", "us", "our") is a web design and development agency. Our registered contact email is hello@krifian.io.

2. What Data We Collect

When you use our website or contact us, we may collect:

• Name and email address when you fill out our contact form
• Company name and website URL (optional)
• Project description and budget information you choose to share
• Technical data such as IP address, browser type, and pages visited
• Cookie data (see our Cookie Policy for full details)

3. How We Use Your Data

We use the information you provide solely to:

• Respond to your project enquiries and prepare proposals
• Send project-related communications (never unsolicited marketing)
• Improve our website based on aggregated, anonymous analytics
• Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Storage & Security

Your data is stored on secure servers. We use industry-standard encryption in transit (TLS) and at rest. Access to personal data is restricted to team members who need it to handle your enquiry.

We retain contact form submissions for up to 2 years, after which they are permanently deleted.

5. Your Rights

Under GDPR and applicable data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to processing of your data
• Data portability — receive your data in a machine-readable format

To exercise any of these rights, contact us at hello@krifian.io. We will respond within 30 days.

6. Third-Party Services

Our website may use the following third-party services:

• Google Analytics (anonymized, with IP masking) for traffic analysis
• Cloudflare for performance and security (DDoS protection)
• Notion or similar tools for internal project management (your data is not shared with these tools unless you are an active client)

Each of these services has its own privacy policy, and we encourage you to review them.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active clients of significant changes by email. The "Last updated" date at the top of this page will always reflect the most recent version.

8. Contact

For any privacy-related questions or requests, contact us at: hello@krifian.io